Shipping & Returns

Shipping

Returns

Our policy lasts 30 days.  If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it.  It must also be in the original packaging.

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at tracie@kokodatreks.com and send your item to: PO Box 321, Grange QLD 4051.

You will be responsible for paying for your own shipping costs for returning your item.  

Please contact us if you have any question about our return policy: tracie@kokodatreks.com.